MANAGED IT SERVICES
Let’s face it, when it comes to your computers and network, you just want it to work. That’s where we come in.
We make operations intelligent by designing, transforming, and running processes through advanced operating models that harness technology and analytics through appropriate organizational design, focused to where they can deliver the most impact. Our IT managed services portfolio includes:
Flexible, Diverse Offering
With IT Solutions USA Managed Network Service, you can choose from a wide range of devices, such as Cisco Meraki, Fortinet, Accedian, ADTRAN and Cradlepoint. From routers to switches to wireless access points, we install and manage your equipment and provide various support packages to ensure your sites stay up and running.
Proactive Approach, Optimal Performance
As your managed service provider, IT Solutions USA offers proactive monitoring services, providing full reporting on your network performance and the health of your CPE and circuits. Our comprehensive metrics are delivered on a per-circuit basis and include core latency, throughput, circuit speed, jitter and CPE up/down status, providing you with ongoing insight into your network health. We send ICMP pings every three minutes to check network availability for quick and proactive resolution of issues.
End-to-End Management
Our fully managed CPE service option includes all of the capabilities of proactive network monitoring, as well as network and CPE configuration and full device management. Benefit from our expertise with full life cycle management of the CPE – from analysis of need and proof of concept to selection and device deployment. We also provide change management, configuration archival and management, administrative task support and bug fixes.
Managed Connectivity Across Devices
Provide secure network access to your employees across business locations with Managed WiFi. Our WiFi services eliminate the hassle and expense of monitoring and managing a wireless network with end-to-end management. We design, configure, deliver, monitor and manage your service.